Elaine Chang Appointed Group General Manager of Visa Greater China

09/29/2025

Visa, a world leader in digital payments, announced that Elaine Chang has been appointed Group General Manager for Visa in Greater China. Chang succeeds Shirley Yu, who is retiring at the end of the year.  

 

 
Chang’s career spans more than 30 years, holding senior leadership roles at Amazon, AWS, and Intel. Chang spent 20 years at Intel in various leadership roles before joining Amazon in 2013 as the Global Vice President and General Manager of Kindle China and was named President of Amazon China in 2016 and Managing Director of AWS Greater China from 2019 to 2023. In 2024, Chang took on the role of AWS Global Go-to-Market for Generative AI and Machine Learning, shaping AWS’s go-to-market approach and helping customers unlock the transformative potential of AI/ML.

Stephen Karpin, Regional President for Visa Asia Pacific, said “Chang’s deep expertise and knowledge will accelerate Visa’s aspiration to be the best way to pay and be paid. And as Visa continues to drive innovation in the payments ecosystem, we remain dedicated to advancing the payments industry through the latest technology and security solutions.  I thank Shirley for her leadership over the last ten years, and for facilitating the smooth transition of the business to Elaine until year end.”

Commenting on this appointment, Chang said, “Visa is an exceptional business. I’m incredibly excited to step into the role of Group General Manager for Visa Greater China and lead a business that is at the dynamic intersection of global finance and local innovation. I am committed to building on Visa's strong legacy here. By collaborating with government and industry partners, we will leverage Visa’s global leadership in key technologies – from securing digital identity and pioneering Tap to Pay innovations, to enabling the future of intelligent commerce. Together, we will create seamless and secure payment journeys for our customers, empower our clients to unlock new revenue streams, and drive sustainable business growth across the region.” 

About Visa

Visa (NYSE: V) is a world leader in digital payments, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive. We believe that economies that include everyone everywhere, uplift everyone everywhere and see access as foundational to the future of money movement. Learn more at Visa.com.